About
Highly accomplished Security Risk and Loss Prevention Manager with over 15 years of expertise in FMCG and retail, specializing in shrinkage management, risk assessment, and multi-country security operations. Proven track record of achieving 90% shrinkage reduction and delivering $300,000+ in annual bottom-line impact. Adept at fraud investigation, team leadership, and compliance, leveraging advanced certifications to drive operational excellence and robust asset protection strategies.
Work
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Summary
Led comprehensive security, loss prevention, and risk management operations across multi-country FMCG environments, driving significant shrinkage reduction and operational efficiency.
Highlights
Developed and implemented a comprehensive loss prevention program, achieving a 90% shrinkage reduction and contributing over $300,000 annually to the bottom line through data-driven strategies.
Led complex fraud investigations and theft prevention initiatives, successfully recovering $235,000 in stolen assets and significantly reducing financial losses.
Engineered and oversaw a complete security system upgrade, including CCTV, access control, and intrusion detection, and designed a centralized monitoring platform that increased real-time coverage by 95% and accelerated incident response by 60%.
Optimized security budgets through strategic vendor management and contract renegotiations, achieving $97,000 in annual savings, while also streamlining the 3PL invoice process for $200,000 in monthly cost savings.
Managed and mentored a team of 200+ security personnel across multi-country operations, reducing safety-related incidents by 80% through targeted training and performance management, and implemented ISO/OHS-compliant policies, improving audit scores by 70%.
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Summary
Managed high-profile security projects and client relationships, driving significant contract renewals and operational improvements.
Highlights
Managed security projects for high-profile clients, achieving a 50% increase in contract renewals through exceptional service delivery and proactive client relationship management.
Reduced security incidents by 90% through strategic planning, implementation of comprehensive security protocols, and effective risk mitigation strategies.
Directed a team of 300+ security personnel, implementing targeted training programs and performance management systems to enhance operational effectiveness.
Achieved 95% client satisfaction by providing proactive customer service and responsive security solutions tailored to client needs.
Education
Languages
English
Afrikaans
Certificates
Skills
Security & Loss Prevention
Security Risk Management, Loss Prevention, Shrinkage Management, Asset Protection, Theft Prevention, Fraud Investigation, Incident Investigation, Physical Security, Access Control Systems, Professional Security Supervision, CCTV Configuration, Surveillance Systems, Intrusion Detection, Security Technology Integration.
Risk Management & Compliance
Risk Assessment, Risk Mitigation, Compliance Management, Internal Controls, Audit Management, ISO Compliance, OHSE Compliance, Business Continuity Planning, Vulnerability Assessment, Crisis Management, Risk Management Software.
FMCG & Retail Operations
Inventory Control, Stock Management, SKU Analysis, Warehouse Management, Supply Chain Management, Vendor Management, Cost Reduction Strategies, Retail Technology Integration, Customer Service, Quality Management, Lean Operations.
Leadership & Management
Team Leadership, Staff Training, Performance Management, Budget Management, Process Improvement, Stakeholder Engagement, Cross-functional Collaboration, Executive Leadership, Operational Efficiency.
Software & Data Analysis
SAP ERP Systems, Microsoft Office Suite, Data Analysis Tools, Reporting Systems.